People Performance Operating System
Run people,
not paperwork.
Paddl connects the HR, rostering and training tools your frontline teams already use, and does the people admin between them. Set up in minutes, no IT team required.
Trusted by performance focused operators
Platform
People operations on autopilot. Paddl connects the tools your hotel already runs, handles the admin between them and shows how your people drive your results.
Keep your tools. Lose the silos. Paddl connects the training, workforce and review systems you already run, and every connection you add unlocks more.
All connections active
Employment Hero
34 Employees added
2m ago
Docebo
27 courses completed
14m ago
Typsy
6 Activities imported
1h ago
Google Business
18 reviews received
3h ago
HeyGen
4 videos added
5h ago
Docusign
9 documents signed
Yesterday
Employment Hero
34 Employees added
2m ago
Docebo
27 courses completed
14m ago
Typsy
6 Activities imported
1h ago
Google Business
18 reviews received
3h ago
41.2M
events
0
failed
All connections active
Employment Hero
34 Employees added
2m ago
Docebo
27 courses completed
14m ago
Typsy
6 Activities imported
1h ago
Google Business
18 reviews received
3h ago
HeyGen
4 videos added
5h ago
Docusign
9 documents signed
Yesterday
Employment Hero
34 Employees added
2m ago
Docebo
27 courses completed
14m ago
Typsy
6 Activities imported
1h ago
Google Business
18 reviews received
3h ago
41.2M
events
0
failed
One clean record for every team member. Profiles, training and Activity Records stay in step with your HR system, so nobody re-keys a thing.
Maya Patel
Front Office Supervisor
Active
4d Pending
Details
Title
Front Office Supervisor
Day 1
3 Mar
maya.patel@example.com
Location
Melbourne, AUS
Groups
Front Office
Guest Services
Melbourne
Training Activities
3
/ 8
Know your Team
HeyGen
Just now
Guest Service Fundamentals
Lobster Ink
Just now
Cybersecurity and Data Protection
Vimeo
Just now
Understanding Human Rights
SumTotal
Just now
Workplace Bullying & Harassment
Docebo
Just now
Responsible Service of Alcohol
Typsy
Just now
Know your Team
HeyGen
Just now
Guest Service Fundamentals
Lobster Ink
4m ago
Cybersecurity and Data Protection
Vimeo
15m ago
Understanding Human Rights
SumTotal
40m ago
Workplace Bullying & Harassment
Docebo
1h ago
Responsible Service of Alcohol
Typsy
2h ago
Maya Patel
Front Office Supervisor
Active
4d Pending
Details
Title
Front Office Supervisor
Day 1
3 Mar
maya.patel@example.com
Location
Melbourne, AUS
Groups
Front Office
Guest Services
Melbourne
Training Activities
3
/ 8
Know your Team
HeyGen
Just now
Guest Service Fundamentals
Lobster Ink
Just now
Cybersecurity and Data Protection
Vimeo
Just now
Understanding Human Rights
SumTotal
Just now
Workplace Bullying & Harassment
Docebo
Just now
Responsible Service of Alcohol
Typsy
Just now
Know your Team
HeyGen
Just now
Guest Service Fundamentals
Lobster Ink
4m ago
Cybersecurity and Data Protection
Vimeo
15m ago
Understanding Human Rights
SumTotal
40m ago
Workplace Bullying & Harassment
Docebo
1h ago
Responsible Service of Alcohol
Typsy
2h ago
Set training once. Programs assign the right training to the right people as they join or move, and track every expiry for you.
Member active
Renewal assigned
Responsible Service of Alcohol
12 months on
Training complete
All required Activities done
Day 4 • 3:40pm
Certification synced
Sent to Employment Hero
Day 2 • 10:15am
Activity completed
Guest Service Fundamentals
Day 2 • 10:15am
Reminder scheduled
3 days before due
9:01am
Due dates set
3 Activities due 22 Oct
9:01am
Program assigned
Front Office Essentials
9:01am
Added to Groups
Front Office, London
9:00am
Priya Nair added
New starter from Employment Hero
9:00am
Renewal assigned
Responsible Service of Alcohol
12 months on
Training complete
All required Activities done
Day 4 • 3:40pm
Certification synced
Sent to Employment Hero
Day 2 • 10:15am
Activity completed
Guest Service Fundamentals
Day 2 • 10:15am
Reminder scheduled
3 days before due
9:01am
Due dates set
3 Activities due 22 Oct
9:01am
Program assigned
Front Office Essentials
9:01am
Added to Groups
Front Office, London
9:00am
Priya Nair added
New starter from Employment Hero
9:00am
0
failed
Amethyst Grand Hotel
Hi, Priya 👋
Welcome to Amethyst Grand Hotel
Current status
0
/ 0
Your training will appear here
Up next
0 Activities
Nothing assigned yet
REQUIRED
Responsible Service of Alcohol
Renewal • 25 mins
REQUIRED
Guest Service Fundamentals
12 mins • Beginner
REQUIRED
Know your Team
12 mins • Beginner
REQUIRED
Cybersecurity and Data Protection
12 mins • Beginner
Amethyst Grand Hotel · now
Reminder
3 Activities due in 3 days
Member active
Renewal assigned
Responsible Service of Alcohol
12 months on
Training complete
All required Activities done
Day 4 • 3:40pm
Certification synced
Sent to Employment Hero
Day 2 • 10:15am
Activity completed
Guest Service Fundamentals
Day 2 • 10:15am
Reminder scheduled
3 days before due
9:01am
Due dates set
3 Activities due 22 Oct
9:01am
Program assigned
Front Office Essentials
9:01am
Added to Groups
Front Office, London
9:00am
Priya Nair added
New starter from Employment Hero
9:00am
Renewal assigned
Responsible Service of Alcohol
12 months on
Training complete
All required Activities done
Day 4 • 3:40pm
Certification synced
Sent to Employment Hero
Day 2 • 10:15am
Activity completed
Guest Service Fundamentals
Day 2 • 10:15am
Reminder scheduled
3 days before due
9:01am
Due dates set
3 Activities due 22 Oct
9:01am
Program assigned
Front Office Essentials
9:01am
Added to Groups
Front Office, London
9:00am
Priya Nair added
New starter from Employment Hero
9:00am
0
failed
Amethyst Grand Hotel
Hi, Priya 👋
Welcome to Amethyst Grand Hotel
Current status
0
/ 0
Your training will appear here
Up next
0 Activities
Nothing assigned yet
REQUIRED
Responsible Service of Alcohol
Renewal • 25 mins
REQUIRED
Guest Service Fundamentals
12 mins • Beginner
REQUIRED
Know your Team
12 mins • Beginner
REQUIRED
Cybersecurity and Data Protection
12 mins • Beginner
Amethyst Grand Hotel · now
Reminder
3 Activities due in 3 days
Member active
Renewal assigned
Responsible Service of Alcohol
12 months on
Training complete
All required Activities done
Day 4 • 3:40pm
Certification synced
Sent to Employment Hero
Day 2 • 10:15am
Activity completed
Guest Service Fundamentals
Day 2 • 10:15am
Reminder scheduled
3 days before due
9:01am
Due dates set
3 Activities due 22 Oct
9:01am
Program assigned
Front Office Essentials
9:01am
Added to Groups
Front Office, London
9:00am
Priya Nair added
New starter from Employment Hero
9:00am
Renewal assigned
Responsible Service of Alcohol
12 months on
Training complete
All required Activities done
Day 4 • 3:40pm
Certification synced
Sent to Employment Hero
Day 2 • 10:15am
Activity completed
Guest Service Fundamentals
Day 2 • 10:15am
Reminder scheduled
3 days before due
9:01am
Due dates set
3 Activities due 22 Oct
9:01am
Program assigned
Front Office Essentials
9:01am
Added to Groups
Front Office, London
9:00am
Priya Nair added
New starter from Employment Hero
9:00am
0
failed
Amethyst Grand Hotel
Hi, Priya 👋
Welcome to Amethyst Grand Hotel
Current status
0
/ 0
Your training will appear here
Up next
0 Activities
Nothing assigned yet
REQUIRED
Responsible Service of Alcohol
Renewal • 25 mins
REQUIRED
Guest Service Fundamentals
12 mins • Beginner
REQUIRED
Know your Team
12 mins • Beginner
REQUIRED
Cybersecurity and Data Protection
12 mins • Beginner
Amethyst Grand Hotel · now
Reminder
3 Activities due in 3 days
Every review, one inbox. Read and reply to guest reviews from across the web, and see how your scores move with your team.
Best breakfast in London
Just now on
Expedia
5.0
/5
Aiko's breakfast was the highlight of our trip. Worth staying for on its own, and the coffee was the best we had in London.
by
Ana S.
Reply
Go to Review
Long wait at check-in
Just now on
Tripadvisor
2.0
/5
The check-in queue was far too long on Friday evening, though the room itself was lovely and the bar staff were friendly.
by
Chris B.
Reply
Go to Review
Above and beyond
Just now on
Booking.com
8.5
/10
Great service throughout. Maria went above and beyond when we needed an extra cot late at night, and nothing was too much trouble.
by
Daniel P.
Reply
Go to Review
They remembered us
Just now on
5.0
/5
Priya remembered our names on our second day. A small touch that made a big difference, and the room was beautiful too.
by
Mei L.
Reply
Go to Review
Brilliant welcome
Just now on
Expedia
5.0
/5
Tom on the door was brilliant with our bags and gave us great tips for dinner nearby. A warm welcome after a long flight.
by
James W.
Reply
Go to Review
Slow breakfast, quick fix
Just now on
Tripadvisor
3.0
/5
Breakfast was slow on Sunday, but Aiko sorted it quickly and sent over fresh coffee for the table. Everything else about the stay was faultless.
by
Elena R.
Reply
Go to Review
Spotless and comfortable
Just now on
Booking.com
8.0
/10
Spotless room every day, thanks to Maria in housekeeping. Quiet street, a very comfortable bed and a great breakfast too.
by
Tom H.
Reply
Go to Review
Our anniversary, made special
NEW
Just now on
5.0
/5
Lovely stay. Priya at the front desk made our anniversary, with a handwritten card waiting in the room. We'll be back next year.
by
Sarah K.
Reply
Go to Review
Best breakfast in London
8m ago on
Expedia
5.0
/5
Aiko's breakfast was the highlight of our trip. Worth staying for on its own, and the coffee was the best we had in London.
by
Ana S.
Reply
Go to Review
Long wait at check-in
25m ago on
Tripadvisor
2.0
/5
The check-in queue was far too long on Friday evening, though the room itself was lovely and the bar staff were friendly.
by
Chris B.
Reply
Go to Review
We're sorry, Chris. We've adjusted our Friday rosters so check-in moves faster.
by Jess Taylor · 25m agoAbove and beyond
1h ago on
Booking.com
8.5
/10
Great service throughout. Maria went above and beyond when we needed an extra cot late at night, and nothing was too much trouble.
by
Daniel P.
Reply
Go to Review
They remembered us
2h ago on
5.0
/5
Priya remembered our names on our second day. A small touch that made a big difference, and the room was beautiful too.
by
Mei L.
Reply
Go to Review
Thank you, Mei. Priya will be delighted, and we hope to welcome you back soon.
by Jess Taylor · 2h agoBrilliant welcome
3h ago on
Expedia
5.0
/5
Tom on the door was brilliant with our bags and gave us great tips for dinner nearby. A warm welcome after a long flight.
by
James W.
Reply
Go to Review
Slow breakfast, quick fix
5h ago on
Tripadvisor
3.0
/5
Breakfast was slow on Sunday, but Aiko sorted it quickly and sent over fresh coffee for the table. Everything else about the stay was faultless.
by
Elena R.
Reply
Go to Review
Sorry about the wait, Elena. We've added a second breakfast host on Sundays.
by Jess Taylor · 5h agoSpotless and comfortable
8h ago on
Booking.com
8.0
/10
Spotless room every day, thanks to Maria in housekeeping. Quiet street, a very comfortable bed and a great breakfast too.
by
Tom H.
Reply
Go to Review
Our anniversary, made special
Yesterday on
5.0
/5
Lovely stay. Priya at the front desk made our anniversary, with a handwritten card waiting in the room. We'll be back next year.
by
Sarah K.
Reply
Go to Review
Thank you, Sarah. We've shared your kind words with Priya and the whole Front Office team.
by Jess Taylor · YesterdayBest breakfast in London
Just now on
Expedia
5.0
/5
Aiko's breakfast was the highlight of our trip. Worth staying for on its own, and the coffee was the best we had in London.
by
Ana S.
Reply
Go to Review
Long wait at check-in
Just now on
Tripadvisor
2.0
/5
The check-in queue was far too long on Friday evening, though the room itself was lovely and the bar staff were friendly.
by
Chris B.
Reply
Go to Review
Above and beyond
Just now on
Booking.com
8.5
/10
Great service throughout. Maria went above and beyond when we needed an extra cot late at night, and nothing was too much trouble.
by
Daniel P.
Reply
Go to Review
They remembered us
Just now on
5.0
/5
Priya remembered our names on our second day. A small touch that made a big difference, and the room was beautiful too.
by
Mei L.
Reply
Go to Review
Brilliant welcome
Just now on
Expedia
5.0
/5
Tom on the door was brilliant with our bags and gave us great tips for dinner nearby. A warm welcome after a long flight.
by
James W.
Reply
Go to Review
Slow breakfast, quick fix
Just now on
Tripadvisor
3.0
/5
Breakfast was slow on Sunday, but Aiko sorted it quickly and sent over fresh coffee for the table. Everything else about the stay was faultless.
by
Elena R.
Reply
Go to Review
Spotless and comfortable
Just now on
Booking.com
8.0
/10
Spotless room every day, thanks to Maria in housekeeping. Quiet street, a very comfortable bed and a great breakfast too.
by
Tom H.
Reply
Go to Review
Our anniversary, made special
NEW
Just now on
5.0
/5
Lovely stay. Priya at the front desk made our anniversary, with a handwritten card waiting in the room. We'll be back next year.
by
Sarah K.
Reply
Go to Review
Best breakfast in London
8m ago on
Expedia
5.0
/5
Aiko's breakfast was the highlight of our trip. Worth staying for on its own, and the coffee was the best we had in London.
by
Ana S.
Reply
Go to Review
Long wait at check-in
25m ago on
Tripadvisor
2.0
/5
The check-in queue was far too long on Friday evening, though the room itself was lovely and the bar staff were friendly.
by
Chris B.
Reply
Go to Review
We're sorry, Chris. We've adjusted our Friday rosters so check-in moves faster.
by Jess Taylor · 25m agoAbove and beyond
1h ago on
Booking.com
8.5
/10
Great service throughout. Maria went above and beyond when we needed an extra cot late at night, and nothing was too much trouble.
by
Daniel P.
Reply
Go to Review
They remembered us
2h ago on
5.0
/5
Priya remembered our names on our second day. A small touch that made a big difference, and the room was beautiful too.
by
Mei L.
Reply
Go to Review
Thank you, Mei. Priya will be delighted, and we hope to welcome you back soon.
by Jess Taylor · 2h agoBrilliant welcome
3h ago on
Expedia
5.0
/5
Tom on the door was brilliant with our bags and gave us great tips for dinner nearby. A warm welcome after a long flight.
by
James W.
Reply
Go to Review
Slow breakfast, quick fix
5h ago on
Tripadvisor
3.0
/5
Breakfast was slow on Sunday, but Aiko sorted it quickly and sent over fresh coffee for the table. Everything else about the stay was faultless.
by
Elena R.
Reply
Go to Review
Sorry about the wait, Elena. We've added a second breakfast host on Sundays.
by Jess Taylor · 5h agoSpotless and comfortable
8h ago on
Booking.com
8.0
/10
Spotless room every day, thanks to Maria in housekeeping. Quiet street, a very comfortable bed and a great breakfast too.
by
Tom H.
Reply
Go to Review
Our anniversary, made special
Yesterday on
5.0
/5
Lovely stay. Priya at the front desk made our anniversary, with a handwritten card waiting in the room. We'll be back next year.
by
Sarah K.
Reply
Go to Review
Thank you, Sarah. We've shared your kind words with Priya and the whole Front Office team.
by Jess Taylor · YesterdayBest breakfast in London
Just now on
Expedia
5.0
/5
Aiko's breakfast was the highlight of our trip. Worth staying for on its own, and the coffee was the best we had in London.
by
Ana S.
Reply
Go to Review
Long wait at check-in
Just now on
Tripadvisor
2.0
/5
The check-in queue was far too long on Friday evening, though the room itself was lovely and the bar staff were friendly.
by
Chris B.
Reply
Go to Review
Above and beyond
Just now on
Booking.com
8.5
/10
Great service throughout. Maria went above and beyond when we needed an extra cot late at night, and nothing was too much trouble.
by
Daniel P.
Reply
Go to Review
They remembered us
Just now on
5.0
/5
Priya remembered our names on our second day. A small touch that made a big difference, and the room was beautiful too.
by
Mei L.
Reply
Go to Review
Brilliant welcome
Just now on
Expedia
5.0
/5
Tom on the door was brilliant with our bags and gave us great tips for dinner nearby. A warm welcome after a long flight.
by
James W.
Reply
Go to Review
Slow breakfast, quick fix
Just now on
Tripadvisor
3.0
/5
Breakfast was slow on Sunday, but Aiko sorted it quickly and sent over fresh coffee for the table. Everything else about the stay was faultless.
by
Elena R.
Reply
Go to Review
Spotless and comfortable
Just now on
Booking.com
8.0
/10
Spotless room every day, thanks to Maria in housekeeping. Quiet street, a very comfortable bed and a great breakfast too.
by
Tom H.
Reply
Go to Review
Our anniversary, made special
NEW
Just now on
5.0
/5
Lovely stay. Priya at the front desk made our anniversary, with a handwritten card waiting in the room. We'll be back next year.
by
Sarah K.
Reply
Go to Review
Best breakfast in London
8m ago on
Expedia
5.0
/5
Aiko's breakfast was the highlight of our trip. Worth staying for on its own, and the coffee was the best we had in London.
by
Ana S.
Reply
Go to Review
Long wait at check-in
25m ago on
Tripadvisor
2.0
/5
The check-in queue was far too long on Friday evening, though the room itself was lovely and the bar staff were friendly.
by
Chris B.
Reply
Go to Review
We're sorry, Chris. We've adjusted our Friday rosters so check-in moves faster.
by Jess Taylor · 25m agoAbove and beyond
1h ago on
Booking.com
8.5
/10
Great service throughout. Maria went above and beyond when we needed an extra cot late at night, and nothing was too much trouble.
by
Daniel P.
Reply
Go to Review
They remembered us
2h ago on
5.0
/5
Priya remembered our names on our second day. A small touch that made a big difference, and the room was beautiful too.
by
Mei L.
Reply
Go to Review
Thank you, Mei. Priya will be delighted, and we hope to welcome you back soon.
by Jess Taylor · 2h agoBrilliant welcome
3h ago on
Expedia
5.0
/5
Tom on the door was brilliant with our bags and gave us great tips for dinner nearby. A warm welcome after a long flight.
by
James W.
Reply
Go to Review
Slow breakfast, quick fix
5h ago on
Tripadvisor
3.0
/5
Breakfast was slow on Sunday, but Aiko sorted it quickly and sent over fresh coffee for the table. Everything else about the stay was faultless.
by
Elena R.
Reply
Go to Review
Sorry about the wait, Elena. We've added a second breakfast host on Sundays.
by Jess Taylor · 5h agoSpotless and comfortable
8h ago on
Booking.com
8.0
/10
Spotless room every day, thanks to Maria in housekeeping. Quiet street, a very comfortable bed and a great breakfast too.
by
Tom H.
Reply
Go to Review
Our anniversary, made special
Yesterday on
5.0
/5
Lovely stay. Priya at the front desk made our anniversary, with a handwritten card waiting in the room. We'll be back next year.
by
Sarah K.
Reply
Go to Review
Thank you, Sarah. We've shared your kind words with Priya and the whole Front Office team.
by Jess Taylor · YesterdayConnect your people to your performance. Track the metrics that matter from every connected system, and act on what’s slipping before your guests notice.
Paddl sits above the systems your hotel already runs, from HR and rostering to training content and guest reviews, and makes them work together. Useful on its own from day one, and better with every connection.
Security
Security you can check
Audited, encrypted and tested
Paddl is independently audited to SOC 2 and penetration tested, with your data encrypted at rest and in transit. Every control, policy and report is on our Trust Centre.
What is Paddl?
Paddl is the People and Performance Operating System (PPOS) for hotels, like a PMS for your people. It connects the tools your hotel already uses, keeps every team member trained and compliant without the admin, and links your people to your guest reviews and results.
Do we have to replace the systems we already use?
No. Paddl works alongside the HR, rostering and training tools you already run, and alongside your PMS, and automates the admin between them. Today it connects Training, Workforce and Reviews tools, including Employment Hero, Typsy, Vimeo, YouTube, HeyGen and Google Business. See every connection on our Connections page.
Is Paddl an LMS?
No. Paddl isn't an LMS or a content library. It brings training from your providers, and your own content, into one place, assigns it automatically and reports completion: who has done what their role requires, not just who logged in.
How do team members use Paddl?
On their phone, through the Members App. Each team member sees their status and the training they need to complete, on a homepage branded with your hotel's image and colours, with quick links to the tools they use on shift.
Will Paddl make us compliant?
Paddl tracks and evidences your compliance training, with a record for every team member and expiry dates watched for you, so gaps show up before an audit does. Your obligations stay with your hotel; Paddl makes the records easy to keep and prove.
What is Paddl?
Paddl is the People and Performance Operating System (PPOS) for hotels, like a PMS for your people. It connects the tools your hotel already uses, keeps every team member trained and compliant without the admin, and links your people to your guest reviews and results.
Do we have to replace the systems we already use?
No. Paddl works alongside the HR, rostering and training tools you already run, and alongside your PMS, and automates the admin between them. Today it connects Training, Workforce and Reviews tools, including Employment Hero, Typsy, Vimeo, YouTube, HeyGen and Google Business. See every connection on our Connections page.
Is Paddl an LMS?
No. Paddl isn't an LMS or a content library. It brings training from your providers, and your own content, into one place, assigns it automatically and reports completion: who has done what their role requires, not just who logged in.
How do team members use Paddl?
On their phone, through the Members App. Each team member sees their status and the training they need to complete, on a homepage branded with your hotel's image and colours, with quick links to the tools they use on shift.
Will Paddl make us compliant?
Paddl tracks and evidences your compliance training, with a record for every team member and expiry dates watched for you, so gaps show up before an audit does. Your obligations stay with your hotel; Paddl makes the records easy to keep and prove.
Unlock high performance, every shift.
People make hospitality. Paddl unlocks their best work.
The People and Performance Operating System for hotels. Great stays start with great teams.
Made with love in Melbourne, AUS
© Paddl Co. 2026