Ankang Lo Profile

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Ankang Lo

Ankang Lo

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About Ankang

Education Bachelor of Business – Financial Planning (2017 – 2017) Awarded Financial Planning Career Enhancement Prize. RMIT University (Melbourne Campus)
Bachelor of Business – Accountancy (2015 – 2016) RMIT University (Melbourne Campus) Singapore Institute of Management
Diploma in Computer Engineering (2010-2012) Temasek Polytechnic (Singapore)
Work Experience Desktop Deployment Engineer: Hewlett-Packard Inc. (Nov 2017 – Nov 2017) Responsibilities / Achievements:
  • Deployment of desktop and laptops for the client according to requirements.
  • Communicating with the client to ensure that service delivery is excellent and the project is completed on time.

Cashier: 257 Elizabeth Street, 24 hours’ convenience shop Melbourne (July 2016 – Feb 2017) Responsibilities / Achievements:
  • Basic cashiering duties.
  • Stock take and replenishment.
  • Ensuring the cleanliness of the shop.

Waiter: China Bar Melbourne (March 2016 – June 2016) Responsibilities / Achievements:
  • Greet customers, take food orders and collect payment.
  • Interacting with customers to ensure that they have an enjoyable experience at the restaurant.
  • Ensuring the cleanliness of the restaurant.

System Support Engineer: Data Connect Technologies Pty Ltd, Singapore (Dec 2014 – February 2016) Responsibilities / Achievements:
  • Work closely with technical team to resolve customer technical issues via phone, email and site visit.
  • Assisting project managers in deploying new systems and infrastructure for new and existing clients.
  • Ensuring that IT projects and support tickets are completed before the scheduled deadline.

Volunteering Experience
  • RMIT Open House Student Volunteer (2017)
  • Visited nursing home for senior citizens to provide social interaction and cleaning services (2008).