Fatima Rahimi
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0activities
0skills
About Fatima
Objective
Enthusiastic Psychology student with a sharp mind and 2 years of experience in retail. Seeking to leverage my technical and professional expertise to grow in the new role at your company.
Skills Summary
• Able to communication fluently in English and Farsi • Able to work cooperatively and efficiently • Can work well under pressure • Ability to take initiative • Quick learner and can adapt easily to new environments • Interpersonal skills- great ability to resolve conflicts • Ability to use Microsoft office (Excel, PowerPoint, etc.) • Multilingual- English (fluent), Dari/Persian (Native), Pashto (Intermediate), Urdu/Hindi (Intermediate)
Employment History
Fundraiser Oct 2017- current UNHCR Responsibilities: • Generated support for UNHCR through face-to-face customer service on busy streets and in shopping centres • Focused on up-selling customers to donate to programs • Worked to KPIs and achieved targets • Handled customer complaints and criticism in a professional manner • Achieved record of 4 sign-ups in one day with average being 1 per day
Sales Assistant Jan 2017- Sept 2017 Handmade Rugs Warehouse Responsibilities: • Ability to work under pressure • Familiarized with stock-take • Dealt with high pressure situations • Dealt with customer complaints • Dealt with high volume customer orders • Ability to manage time wisely • Make quick decisions
Waitress Balkh Takeaway Responsibilities: • Customer service • Ability to up-sell • Experience In stock-take • Dealt with customer complaints • Maintaining a steady and clean workplace • Shelving • Achieved required targets each week • Flexibility wig work hours
Volunteer Work History
Mentor Feb 2016 – Oct 2016 Sirius College Duties: • Create a safe and healthy environment for students • Deal with complaints in an appropriate manner • Carry out duties and tasks when told • Report any injuries or hazards
Education School 2014- 2016 Sirius college ● Completed VCE University 2017- present RMIT ● Studying a bachelor of Psychology at RMIT University Availability
Monday 7am - 11pm Tuesday 7am - 11pm Wednesday 7am - 11am / 3pm - 11pm Thursday 7am - 11pm Friday 7am - 11pm Saturday 8am - 11pm Sunday 8am - 11pm
Referees Israr Manager UNHCR Phone: 0423 482 033
Amber Cenlensia Manager Handmade Rugs Warehouse Phone: 0431 534 800
Enthusiastic Psychology student with a sharp mind and 2 years of experience in retail. Seeking to leverage my technical and professional expertise to grow in the new role at your company.
Skills Summary
• Able to communication fluently in English and Farsi • Able to work cooperatively and efficiently • Can work well under pressure • Ability to take initiative • Quick learner and can adapt easily to new environments • Interpersonal skills- great ability to resolve conflicts • Ability to use Microsoft office (Excel, PowerPoint, etc.) • Multilingual- English (fluent), Dari/Persian (Native), Pashto (Intermediate), Urdu/Hindi (Intermediate)
Employment History
Fundraiser Oct 2017- current UNHCR Responsibilities: • Generated support for UNHCR through face-to-face customer service on busy streets and in shopping centres • Focused on up-selling customers to donate to programs • Worked to KPIs and achieved targets • Handled customer complaints and criticism in a professional manner • Achieved record of 4 sign-ups in one day with average being 1 per day
Sales Assistant Jan 2017- Sept 2017 Handmade Rugs Warehouse Responsibilities: • Ability to work under pressure • Familiarized with stock-take • Dealt with high pressure situations • Dealt with customer complaints • Dealt with high volume customer orders • Ability to manage time wisely • Make quick decisions
Waitress Balkh Takeaway Responsibilities: • Customer service • Ability to up-sell • Experience In stock-take • Dealt with customer complaints • Maintaining a steady and clean workplace • Shelving • Achieved required targets each week • Flexibility wig work hours
Volunteer Work History
Mentor Feb 2016 – Oct 2016 Sirius College Duties: • Create a safe and healthy environment for students • Deal with complaints in an appropriate manner • Carry out duties and tasks when told • Report any injuries or hazards
Education School 2014- 2016 Sirius college ● Completed VCE University 2017- present RMIT ● Studying a bachelor of Psychology at RMIT University Availability
Monday 7am - 11pm Tuesday 7am - 11pm Wednesday 7am - 11am / 3pm - 11pm Thursday 7am - 11pm Friday 7am - 11pm Saturday 8am - 11pm Sunday 8am - 11pm
Referees Israr Manager UNHCR Phone: 0423 482 033
Amber Cenlensia Manager Handmade Rugs Warehouse Phone: 0431 534 800