Graduating Engineer in Telecommunication and Networking (Masters) with a significant industry experience in the field of IT and Customer Service. Determined to put my university studies and knowledge to practice in the field of IT Service Management. Recognized for strong ability to critically analyse problems and develop short and long term solutions. Effective communicator with an aptitude for leadership in teams. Focused on building positive relationships with all co-workers. Ambitious self-starter, eager to get hands on experience in an organization that incorporates innovation and creativity.