EMPLOYMENT EXPERIENCE
UNIQLO Australia – Chadstone (April 2017 - present) Permanent Casual Sales Assistant, Temporary Full Time Sales Assistant Responsibilities:

• Perform duties assigned by manager or floor leader to the best of my abilities by following directions
• Arrive at work on time with all the required materials needed to work on the sales floor, i.e. lanyard and side pouch provided
• Ensure that customer is safe in the store by removing any tripping hazard items from the floor and folding clothes that are unfolded
• Work to improve the sales for the day by recommending clothing items to customers and providing baskets for their items

Achievements:

• Better understanding on how a large international brand like UNIQLO operates daily
• Meet all the requirements set by floor leader and manager
• When asked, provided reasonable advice to customers on which size is more fitting for them
• Problem solve issues where customers were unable to find the item or size they want
• Report any possible theft through communicating devices to the loss prevention team
• Recommend customers items that are considered UNIQLO best-selling items to increase profit and awareness to the public
• Confidence to approach customers and ask if they require any help or need a basket for items
• Arrive to set schedule for the day on time
• Communicate with other team mates to let them know when you’re leaving a certain area
• Manage time with work, university classes and assignments

Quartz Movement Centre (2013 - present) Sales Assistant and Trainee Accountant Responsibilities:

• Taking customer’s orders and organising them to be sent throughout Australia
• Processing payments through cash handling and EFTPOS machines
• Communicating with customers who may have questions and problems regarding their order
• Using MYOB to process payments made by customers through online banking, cheques or cash
• Responsible for managing accounts payable, receivable and GST paid
• Pick up phone calls if no one is unable to and leave a note for whoever it may concern

Achievements:

• Received consistent positive feedback on quality of my customer service
• Developed the ability to work calmly and accurately in a fast-paced environment
• Solve problems that arise with a damaged item or refund
• Learnt many aspects of MYOB that was not known to my knowledge
• Co-operating and working in a friendly manner with colleagues

Wilhelmsens Ship Service Australia (2013 Work Experience) Office Assistant for Accounting, Finance, Human Resources and Sales departments Responsibilities:

• Filing paperwork
• Answering telephone calls
• Collecting data
• Order office supplies

Achievements:

• Able to work efficiently with a team
• Able to communicate well with others if any problems arise
• Able to work for various office departments
• Able to complete set work before deadline