MBA with a major in Project Management, and experience in roles as Customer Success Manager, Project Manager, Business Consultant, Product Manager, Technology Integrator and mainly focus on technology and marketing (B2B and B2C). Through my career, I have gained great understanding from a wide range of industries such as Education, Finance, Insurance, Non-profit, Recruitment, Retail, Sports, Superannuation. I am passionate about helping organisations thrive through Technology & Strategy, and I enjoy working directly with customers and team members to dramatically enhance the overall user experience by diligently monitoring customer health, producing customer programs and plans and providing and growing services.
I successfully achieve this through in-depth understanding customer use cases and causes of friction with the passion for helping develop pathways to adoption and value realisation.
My main drivers are to have a proactive attitude, be detailed oriented, with a passion for engaging with customers, a strong work ethic and a friendly and outgoing personality.
My main hobbies are triathlons, scuba diving and to be always in pursuit of new challenges.