Involved in stakeholder analysis, understanding and documenting user requirements from the project, development of a framework and its evaluation, cost-benefit analysis and developing recommendations leading to organisation's improved efficiency.

Deakin eSolutions

Consultant - Business Analysis

Burwood

Master of Information Systems

Deakin University

•	Developed a project plan to map, streamline and automate the university's processes for the consideration and approval of Scholarships and Bursaries. 
•	Developed ‘As-Is’ and ‘To-Be’ process diagrams using BPMN 2.0 to improve consistency, communication and responsiveness. 
•	Conducted stakeholder analysis and requirements elicitation to form user requirements using ‘user stories’ which provided 

Intern - Business Process Automation

•	Created requirements and scoped documents related to HR and sales.
•	Conducted data analysis, business and process analysis for supply chain management.
•	Spoke with stakeholders to evaluate alternatives and conduct a cost benefit analysis on the proposed solution. 
•	Negotiated with vendors for best prices and payment terms.


G.R. Industries, India 

Associate Consultant	

•	Accountable for developing periodic MIS reports using MS-excel.
•	Responsible for conducting various employee engagement events for 2000 employees approx., leading to increased attendance in engagement activities.
•	Delivered HR training to new employees to ensure they were aware of organizational policies.


Cyient

Senior HR Executive 	

•	Provided need-based support for 2 recruitment consultancies to hire entry level and senior level management staff for their client organisations. 

Freelance Employment

Freelancer Recruiter

•	Identified bottlenecks and analysed the archaic methods used for day to day work.
•	Worked on processes to increase efficiency and turn them into system-based solutions.
•	Initiated, executed and monitored process re-engineering and change management, without interrupting regular working of the courts.
•	Managed a team of 3 System Officers to ensure smooth transition of manual court system to e-

High Court

Change Manager/Court Manager

•	Managed employee engagement activities for 1000+ employees, after being promoted in Oct 2011. 
•	Spokesperson of various talent groups and ensured timely resolution of issues.
•	Involved in orientation and training of the new employees to ensure their smooth on-boarding. 
•	Responsible for recruitment of medical and non-medical staff and initial exit formalities.


Shikha Phutela Profile

Shikha Phutela

Melbourne VIC, Australia

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