Devoted and diligent manager with a demonstrated history of working in the recognised E-commerce brands. High-level critical thinking skills and the ability to assist people with business process and implementation of IT solutions to ensure an optimistic customer service experience. Familiar with identifying customer needs, handling marketing and well versed with adjusting in teams to produce the desired output. Five years of involvement in technical account management, customer facing role with Enterprise clients, operations management, data processing & developing new services or product.