Communicating with customers on inquiries, POS, Lay-by and Click and Collect (CNC). Providing help to customers at the assisted checkouts to create a positive customer service experience. Working with fellow employees to get through the working day and increase KPI’s.       

Target

Customer Assistant

Melbourne City

Bachelor of Business Management

RMIT University

Coordinating with employees as a team with opening and closing procedures: washing, replenishing stock and deliveries. Attending to customer inquiries about pastry menu: ingredients and allergies.   Preparing and making desserts upon order made at different dessert stations.         

Black Star Pastry

Food & Beverage Attendant

Communication

Teamwork

Customer Service

MicrosoftWord

Microsoft Excel

Microsoft PowePoint

Google Docs

Time Management

Reports

Refunds

Layby

Leadership

Hospitality

communication

Team work

Lisa Pham Profile

Lisa Pham

94,018XP

3activities

19skills

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They must be keeping their up-skilling secret!