University of Melbourne post-graduate student in the Master of Teaching. Prominent volunteer and community service work including educational inequity tutoring programs and environmental clean ups. Over 4 years of retail and hospitality experience. Experienced and competent in customer service, administration and assistant roles proficient in Word, Excel and Powerpoint. Strong verbal and written communication skills, problem solving, well-developed organisation and planning, and research and essay-writing skills. Australian citizen with Chinese-Malaysian backgrounds.