Telephony customer service provided to the families payments line. Work-based at the Nepean Smart Centre [Centrelink].
Duties performed:
● Assisting customers with their payments and enquiries. Aiming for best possible outcomes, especially to help the many vulnerable customers who are welfare dependent
● Handling difficult customers with respect and treating their circumstances with sensitivity

Department of Human Services

APS3 Service Officer

Masters Business IT

RMIT University

Manager position at the ANZ Centre 833 Collins, leading a two-man team. The role involved coordinating and carrying out jobs relating to the constantly changing nature of the office workspace.
● Responsible for all communication with Blue Lion operations and internal stakeholders, being the JLL building management team (BMT) and ANZ itself
● Receiving new jobs, arranging appropriate resources and 

Blue Lion Moving Services

Move Manager

Parkville

Bachelor of Science

University of Melbourne

Mathematics

Engineering

Python

Matlab

Design Thinking

Physics

Circuits

Project Management

Ethics

excel

Governance

Knowledge Management

Analytics

Database

Digital Strategy

project managment

Project Resourcing

Leading Team

Facilities Management

Storage

Office Relocation

Safety

Customer service

Listening

Helping Others

Processing

Telephony

Assurance

Tom Abriel Profile

Tom Abriel

143,566XP

4activities

30skills

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