Australia Council of the Arts

National Innovation Games - Australia Council for the Arts

A postgraduate student in Mater of Banking and finance in MQ uni.


North Ryde

Master of Banking and Finance

Macquarie University

1.Communicated and made recommendation based on customers' requirement
2.Accepted payment using the electronic device in store
3.Managed inventory and restored supplies

Malatang in Strathfield

Cashier/Waitress

1.Guided and assisted the customers to better adapt the new devices changes of smart system,e.g. voice and facial recognition system
2.Connected with the clients about the updated loan product information and increased sales of promotion loan product successful
3.Maintained and collated client information via CRM system and account management process

Agricultural Bank of China

Manager Assistant

1.Proactively understood needs from personnel and assisted in solving problems via call service, which involved with banking issues.
2.Handled customers' complaints properly and patiently with comprehensive recognition from the team.
3.Supervised the training and assessment of team members.

China Construction Bank

Customer service assistant 

Xiqing

Bachelor of Software Engineering 

Tianjin Polytechnic University 

communication

creativity

Cooperation

Problem Solving

quickly learning

Optimistic

Data analysis

customer Service

Negociation skills

Timemanagement

sales

patience

leadership

Problem-solving

management

programming

collaboration

problem solving

critical thinking

teamwork

growth mindset

analytical skills

Innovation and Creativity 

Crystal Chen Profile

Crystal Chen

Sydney NSW, AU

93,629XP

6activities

27skills

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