Northern Territory Government

National Innovation Games - Northern Territory Series - Challenge 2

Desktop Configuration & Support, Network Configuration & Support, Device Support(Phones, Tablets, Printers, IP Cameras),Account Management, User Management/permissions, Domain & DNS configuration & support, Support of S.C.A.D.A system, Diagnostics, Coordinating Service providers, Remote Support or over the phone support, Office 365 Support, Azure Active Directory, Azure Exchange, SharePoint Online

Humpty Doo Barramundi Pty Ltd

ICT Coordinator

1105 Anzac Parade, Middle Point NT, Australia

assisted with migration of customers from octa4 to iinet. Provided support to octa4 customers and iinet customers

iinet Pty Ltd

Technical Support Officer

managed accounts, assisted with customers getting connected, managed DNS, took payments, reset password, assisted with technical issues relating to internet

Octa4 Pty Ltd

Involved in the rollout of 400 computers to 3 campus locations

interim technology

Field Technician

Batchelor Institute of Indigenous Tertiary Education, Batchelor NT, Australia

Account Management

DNS Server

User Management

System Backups

configure systems

deploy systems

upgrade systems

restore profiles

Network setup

RADIUS

proxy server

Mail Server

Collaboration

Presenting

Brain storming

Problem Solving

account Management

User management

Desktop Support

Server Support

Printer Support

Network Configuration

Network Support

SQL Azure

Azure Active Directories

microsoft Exchange Online

-Windows OS 7,8.10, Windows server 2012 r2 and 2016, Microsoft Office 365, 

SCADA

Domain Names

IP Cameras

IP CCTV

coordinating service providers

remote support

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Luke Stuart Smith

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