I am all about designing for users/customers. I live to deliver impact using my skills, knowledge and experience to help businesses and organizations provide solutions, products, experiences, and services that fulfil their customers' needs. Hence, improving people's lives.
⚫️ My mission is to help individuals develop innovative services/solutions by fulfilling customers'/users' unmet needs! ⚫️ Specializing in Service Design, Innovation, and Qualitative Research. ⚫️ My career has spanned customer behaviour, strategy, service creation, and innovation across different countries and corporations. ⚫️ I facilitated over 100 co-creation workshops, helping innovators to validate ideas, test products ( Usability Testing ), Converting insights into applicable solutions 🔵 Interests: writing, storytelling, data visualization, and design for social impact.