I am a current Commerce student with majors in Economics and Management at The University of Melbourne. With experience in the hospitality and retail industries, I am highly skilled in promoting customer engagement, building positive relationships and communicating productively. Throughout my education training at university, I have demonstrated proficient skills in data analysis, data evaluation and use of Ms Office suite to write informative and concise reports. I am passionate about making people happy, so I am always striving towards achieving targets that will maximise customer satisfaction.EducationThe University of Melbourne| 2016-2019 Bachelor of Commerce Major in Economics and ManagementWork ExperienceQt Kitchen| 2017-Current Cashier/Waitress

• Arranging booking tables in a logically to maximise the restaurant seating capacity
• Coaching new members and providing ongoing support to increase their work capability
• Building rapport with customers to encourage customer returns
• Working collaboratively in teams to ensure service quality in a fast-paced environment

A&S Wholesale Fruit & Vegetables Pty Ltd| 2013-2015 Customer Service Team Member

• Processing cash and card payments at the register
• Assisting customers with sought-after goods

Volunteers and Extra-curricular activities The University of Melbourne| Current Peer Health Advocates

• Operating various health-and-wellbeing-promoting activities on campus

The University of Melbourne| June-September 2018 Green Impact Project Assistant

• Keeping track of the assigned team's progress
• Creating posters to raise awareness of sustainability
• Organising meetings

Australian Federation of International Students| January-March 2018 AFIS Ambassador

• Promoting the AFIS Info Day at various educational institutions