As a Service Desk Analyst in the trade industry, I have experience in providing first and second level support by diagnosing and resolving a range of application and hardware issues. This role serviced the entire company (5000+ employees across Australia and New Zealand) at all levels which has led me to develop strong stakeholder management skills. I am interested in further developing my career in the Information Technology field, I am seeking a graduate or full time opportunity where I can grow my technical and business skills.