A confident, professional and highly-motivated individual with extensive customer-facing experience acquired to date. Organised, with a methodical approach, follows procedures exactly with a high level of attention to detail, and demonstrates exceptional customer service abilities to deliver company and client requirements. Proactive empathic and resourceful, with excellent abilities in identifying and implementing initiatives to maximise client spend and returns, works autonomously or collaboratively to achieve results. Possessing considerable communication skills is able to work with people from diverse backgrounds with a positive, approachable manner.