Seeking a challenging position in a dynamic working environment, which will utilize my education and skills in Business Administration and Marketing to achieve organizational objectives.
Achievement :

• Developed and implemented new e-commerce system into beauty markets with turned over 1m for first 3 months.
• Developed and operated social media channels with 30% annual growth.

KEY SKILLS: Communication & Language skills • Bilingual communicator fluent in English and Vietnamese • Developed and executed programs designed for external and internal purpose.
Leadership & Teamwork skills • Directly oversea and responsibility for 100 employees. • Efficient on time management and team management.
Organisational skills • Making schedules for meeting and to do list. • Creating and keeping deadlines • Goal setting and meeting goals
Computer skills Able to work on basic Microsoft Office 2000.
EDUCATION: Master of Advertising │Oct 2016 – Dec 2018 RMIT University- Melbourne, Australia Bachelor of Business Administration (Honours) │Aug 2007 – Jun 2010 Northwood University Swiss Higher Diploma in International Hotel Management│ Aug’ 07- June’ 10 Hotel Institute Montreux, Montreux, Switzerland.
WORK EXPERIENCE: CONCIERGE | RMIT- Australia | JAN 2017- FEB 2018 • Provide customer service via all service channels. • Support and educate students to adopt self-service options. Answer first level enquiries about how to access RMIT services, including booking appointments online or how students can put themselves in the service queue. • Enter record of interactions in RMIT Connect CRM system. • Keep up-to-date with new RMIT Connect information. • Assist with house administrative tasks when required. • Suggestions and feedback on a regular basis to improve customer service at RMIT Connect. • Help new student get around the city/ city campus.
NAS EVENT STAFF │ RMIT- Australia │ DEC 2016- DEC 2017 Responsibilities: • Proactively handle any arising issues and troubleshoot any emerging problems on the event day. • Demonstrate and promote RMIT new buildings and projects to students and staff members. • Distributing flyer, maps of new buildings and events. • Set up booth and promotional stands for events. • Conduct student survey for events around campus. • Demonstration at the event booth • Way finder
EVENT STAFF – BEYOND AND RESEARCH CONFERENCE │RMIT- Australia│ JAN 2017 Responsibilities • Assist with bump in and bump out. • Help out with the registration check- in . • General information assistant.
Senior Marketing │AMOREPACIFIC- South Korea │Sep 2014 – Sep 2016 Responsibilities: • Ensured that all PR Marketing communication activities were in line with corporate guideline and strategies. • Improved market share for company range of products. • Formulated A&P Budget and controlled A&P expenses. • Formulated Brand Marketing Objective and Programs. • Developed marketing and media plan, calendars and programs • Developed plans for marketing promotions/events and Pr. • Provided leadership, guidance and management to marketing staff. • Analysed market performance of product lines. • Ensured that brand image and positioning were properly execute and maintain through PR.
Sales Manager │Elle Magazine- Vietnam│ Mar. ’12- Aug’ 14 Responsibilities: • Develop sales strategies in increasing sales volume. • Reach individual target and team target. • Plan, coordinate and implement sold-in custom advertiser- driven campaigns across Elle properties. • Communicate and partner with internal team (i.e Marketing, sales, editorial, copies, legal, Design) and third party vendors to create custom content and product ads. • Ensure campaign launch on time, deliver what exactly what was sold and exceed all given benchmarks. • Manage expectation internally and externally regarding schedules, budgets and resources. • Summarize and analyse, share results throughout campaign. • Work with director on negotiations for annual contracts with all publishers. • Assist Director in managing the team.
Sales Executive│Elle Magazine - Vietnam│Feb. ’11- Feb’ 12 Responsibilities: • Maintain positive relationship with current customers/clients and identify new opportunities. • Analyse industries and companies to identify new advertisers. • Negotiate ad rates and placements with clients. • Meet budget targets, specific sales goals and deadlines. • Deliver an experience that leads to high customer satisfaction. • Work to ensure ad materials are received on time to meet production schedules.
Account Executive│JORDIC AGENCY- Vietnam │Aug. ’10- Dec’ 10 Responsibilities: • Writing client reports • Handling budgets, managing campaign costs and invoicing clients. • Meeting and liaising with clients to discuss and identifying their advertising requirement • Undertaking administration tasks • Arranging and attending meeting • Making “pitches” along with other agency staff, to try to win new business for the agency. • Coordinate and manage freelancer on difference tasks.
Sales & Marketing Intern│Press Club- France│Mar. ’09- July’ 09 Responsibilities: • Assisted in improving, maintaining the current client history and profile. • Designed customers’ recognition program. • Write up PR Article/ Promotions/ Press Release. • Planning meetings and taking details minutes. • Maintain contact list. • Assisted in the preparation of regularly scheduled reports.
Management Trainee│ Sofitel Metropole - Switzerland│Feb. ’08- Aug’ 08 Responsibilities: • Providing F&B Services (Banqueting, Outdoor events, Buffet, Fine Dining, Sommelier). • Assistance for Sales & Marketing Manager in opening new restaurant & bar.
REFERENCES: Available on request.