Process Improvement Analyst
ANZ
Melbourne VIC
Mid Level Team Member
• I was involved in the Technology Website Refresh Project participating in the Information Architecture and Content review.
• Improvement of Technology and business process handling for End User Services as part of Technology Service Management
• Fortnightly Business Stakeholder Meetings, building positive business relationships.
• Implementing Opportunities/Initiatives based on the meetings
Progress
Nov 2015 - Sep 2018
Skills
project managment
business process mapping
Stakeholder Engagement
Website design
Website Testing
Information Architecture