General office support such as filing, scanning, mail running and binding. Responsibilities included reception duties such as patient intake, face to face appointment booking, enquiry support and overseeing patient film collection. Along with this, responsibilities involved in phone switchboard operation involved calling patients for versions reasons such as appointment availability, booking appointments and informing patients of the nature of the procedures as well as the relevant preparation. Correspondence with doctors and hospitals regarding results and procedures via telephone and email were also a large part of the day.