Service Design

Academy XI

Design Thinking

Customer Journey Mapping

*	Developed an MVP (Minimum Viable Product) using design thinking techniques.

Course - Service Design

Assist Marketing team in building brand for a scaling up business; Clean up warehouse inventory by redsign inventory system and produce physical graphic signage for better working flow; Redesign and improve design documentations; Improve internal departmental filing system.

Sussex Taps

Marketing Assistant

Assist Senior Industrial Designer with design work and ideation; design kids products and retail playing spaces within a fluid branding restrictions; design retail props/accessories for pop-up shows; communicate with graphic designers and UX designers in regards to product designing; communicate with fabricators in regards to product making/manufacturing.

tkm9

Junior Industrial Designer

Highly focused on visual strategy and user experience for commercial benefits, I leverage my skills in user-centric design and visual storytelling to communicate ideas, business concepts and data to deliver value to stakeholders and customers.

Experienced working in small businesses, startups and (a little bit of) corporate, I've been specialising in designing presentation slides, process diagrams, journey maps and websites. I'm working with businesses with the passionate aim of healing the world (helping people and the planet!) - one project at a time.

•Design and make products - very attention to detail in regards to quality for customers whilst being aware of associated financial & time costs, and reducing wastage.
• Collaborate with business partners and clients to design new product lines.
• Manage operational activities: inventory and stock level; sales; marketing materials & activities; financial activities.

Tekenes

Owner

City

Master of Business Administration MBA

RMIT University

Design & document products with CAD software; Communicate with in-house fabricators for design poduction; product graphics and branding materials for business branding.

Farah Hilmi / Course - Service Design

Service Design

Academy XI

Progress

Skills