●	Collected and interpreted operational metrics, such as status and performance, using PowerBI
●	Implemented an case management app
●	Implemented the Victorian Protective Data Security Standards/Framework 
●	Provided IT technical support for the office
●	Coordinated large-scale software transitions including the migration to Office 365 and an upgrade of the registrant database system. 

Veterinary Practitioners Registration Board of Victoria 

IT and Process Improvements Officer

Project Coordination

Multiple Project Coordination

IT-Support

PowerBI

Governance

Risk Analysis

Data Analytics

Parttime - IT and Process Improvements Officer

Clayton

Bachelor of Commerce

Monash University

I'm a finance graduate with IT, data analytics and operational and process improvement experience. I have a keen interest in tech and startups beyond work. In my spare time I am currently training to become a recreational pilot and have a passion for being outdoors.

●	Built a support website and knowledge base to allow customers to troubleshoot without having to call us, thus reducing employee labour
●	Developed a basic warehouse inventory system to automate our previous MS Word based system.
●	Assisted the Taiwan-based R&D team to test future products
●	Provided product support for solar inverters and UPS batteries.

Delta Energy Systems (Australia)

Solar Inverter Support Engineer

●	Worked in a team to provide pastoral care for fifty residents to assist them with transitioning to university and life in a college.
●	Organised community-focused events (e.g. Relay for Life) and lead the student environmental group where we saved the college $4,300 per year by replacing paper cups.

Bryce Tozer / Parttime - IT and Process Improvements Officer

IT and Process Improvements Officer

Veterinary Practitioners Registration Board of Victoria

Progress

Skills