•	Manage the Sidekicker Marketplace by ensuring jobs are filled with on demand staff, jobs are completed in time for payment and clients are updated of any changes to their posted jobs.
•	Provide support during business hours, after hours and weekends to over 11,000 Sidekicks and 4,000+ Clients.
•	Report and collect data on key areas of marketplace and support operations to ensure continuous impro

Sidekicker

Customer Operations Coordinator

Time Management

Customer Support

Conflict Resolution

Casual Work - Customer Operations Coordinator

Melboure

Bachelor of Commerce

The University of Melbourne

A hard-working and committed professional with a can-do attitude, I have almost five years experience within the hospitality, operations and customer service industries. With a strong desire to achieve, not just professionally but in a cultural, academic and sporting sense I am constantly driven and focused to surpass the expectations and limits that may be placed upon me. With excellent communication and time-management skills, I thrive for the opportunity to be placed out of my comfort zone within a high pressure environment. 

Scheduled to graduate from The University of Melbourne in July of 2019, I'm looking for my next challenge as I step away from the textbook and enter the world of work!

Richard Duff / Casual Work - Customer Operations Coordinator

Customer Operations Coordinator

Sidekicker

Progress

Skills