Manila, Philippines

Bachelor of Science in Electronics and Communications Engineering

Ateneo de Manila University

Programming

Electronics

Bachelor Degree - Bachelor of Science in Electronics and Communications Engineering

Teradata

SQL Developer

Currently, I am doing my Master in Information and Communications Technology which is expected to be completed in 2020. Prior to this, I had been exposed in various ETL projects doing SQL/unix scripting for almost 7 years. I was also directly involved in configuration and installation of NICE performance management application and voice analytics software(Nexidia). 

Parramatta

Master of ICT

Western Sydney University

Led installation and configuration of Performance Management Web application
• Performed application installation on Windows and Linux OS
• Performed DICE (ETL Job) on SQL Server and Oracle
• Used JIRA ticketing to raise product bugs and issues
• Explained processes, workarounds and other issues/resolution to clients
• Led in troubleshooting most of the data issues encountered
• Integrated the Per

NICE

Senior Professional Services Engineer

Michael Christian Abay / Bachelor Degree - Bachelor of Science in Electronics and Communications Engineering

Bachelor of Science in Electronics and Communications Engineering

Ateneo de Manila University

Progress

Skills