•	Answering calls and handling issues on call
•	Resolving customer complaints in professional manner
•	Taking orders from customers
•	Using the cash register and balancing accounts at the end of the day
•	Great knowledge of stock take and KPI’S



Koko Black 

Retail Assistant

time management

adaptibility

organisational skills

decision making

communication

work under pressure

leadership

Parttime - Retail Assistant

Burwood

Bachelor of Arts (Psychology)

Deakin Univesity

Second year psychology student seeking to gain employment in reputable company to further develop customer service and leadership skills within the business. Aiming to enhance the company’s productivity and efficiency. Exceptional time management skills and experience working with different people from diverse nationalities and easily able to form trust of customers.

•	Interacting with customers in a friendly and well-toned manner at cash registers
•	Closing the registers and handling cash, making sure money is counted correctly 
•	Replenishing the store and keeping an eye out for what needs to be stocked 
•	Making sure all return of items were processed correctly following all procedures in the system
•	Greeting and acknowledging customers 


Victoria's Secret

•	Taking orders from customers
•	Using the cash register and balancing accounts at the end of the day
•	Resolving customer complaints in professional manner
•	Using hazard logbook to identify and assess potential hazards in workplace
•	Training new recruits by showing them around and assist them in knowing all the procedures of the workplace 
•	Answering calls and reporting customer complaints to 

Inderjit Kaur / Parttime - Retail Assistant

Retail Assistant

Koko Black

Progress

Skills