•	Taking orders from customers
•	Using the cash register and balancing accounts at the end of the day
•	Resolving customer complaints in professional manner
•	Using hazard logbook to identify and assess potential hazards in workplace
•	Training new recruits by showing them around and assist them in knowing all the procedures of the workplace 
•	Answering calls and reporting customer complaints to 

McDonald's 

Crew Trainer

organisation skills

Training

Answering Phones

time management 

flexible 

adaptible

Parttime - Crew Trainer

•	Interacting with customers in a friendly and well-toned manner at cash registers
•	Closing the registers and handling cash, making sure money is counted correctly 
•	Replenishing the store and keeping an eye out for what needs to be stocked 
•	Making sure all return of items were processed correctly following all procedures in the system
•	Greeting and acknowledging customers 


Victoria's Secret

Retail Assistant

Beaconsfield 

St Francis Xavier College

Psychology

Health and Human Development

Further Mathematics

Legal Studies

Second year psychology student seeking to gain employment in reputable company to further develop customer service and leadership skills within the business. Aiming to enhance the company’s productivity and efficiency. Exceptional time management skills and experience working with different people from diverse nationalities and easily able to form trust of customers.

•	Answering calls and handling issues on call
•	Resolving customer complaints in professional manner
•	Taking orders from customers
•	Using the cash register and balancing accounts at the end of the day
•	Great knowledge of stock take and KPI’S



Koko Black 

Burwood

Bachelor of Arts (Psychology)

Deakin Univesity

Inderjit Kaur / Parttime - Crew Trainer

Crew Trainer

McDonald's

Progress

Skills