•	Customer service goals 
•	Workplace safety 
•	Administrative experience with emails and assisting management 
•	Good organisation skills necessary 
•	POS and money handling 
•	‘Closing’ the store responsibility with banking, safes and monetary safety. 
•	Customer happiness and prioritisation
•	Initiative in problem solving, customer situations, store organisation and more

The Just Group

Sales Assistant

Customer Service

Money Handling

Safety and Theft Awareness

Workplace Safety

Teamwork

Interpersonal Skills

●	Interacting with clients at workplace as well as on calls and emails

Problem Solving

Customer Needs

Customer Relations

Coworker relations

Professional Manner

Organisation

Parttime - Sales Assistant

Parkville

Bachelor of Arts (Sociology and Philosophy)

University of Melbourne

University of Melbourne post-graduate student in the Master of Teaching. Prominent volunteer and community service work including educational inequity tutoring programs and environmental clean ups. Over 4 years of retail and hospitality experience. Experienced and competent in customer service, administration and assistant roles proficient in Word, Excel and Powerpoint. Strong verbal and written communication skills, problem solving, well-developed organisation and planning, and research and essay-writing skills.  Australian citizen with Chinese-Malaysian backgrounds.  

•	Volunteered at University of Melbourne affiliated VCE Summer School Program completion 
o	Roles: Subject Coordinator, Group Leader, Subject Tutor 
- Tutored VCE level students in Philosophy
- Was responsible for a group of students (10) and lead them through activities of the program and met them everyday as their first point of contact 
- Wrote and created the Subject Booklet (syllabus) 

The University of Melbourne

Tutor 

•	Kitchen crew training 
•	Customer service training 
•	Work safety training 
•	Team work training 
•	Developed fast-paced decision-making skills
•	Developed more initiative as a team member and an initiator 
•	Food safety and handling training 
•	Experience in working in a busy environment 
•	Learned how to work under pressure 
•	Focus upon delivering quality service 


McDonalds

Kitchen Crew

Northland Shopping Centre, Murray Road, Preston VIC, Australia

•	Team work skills
•	Assembling and disassembling entertainment equipment
•	Experience with handling large amusement rides 
•	Crowd handling and organisation 
•	Engaged with children to seniors 
•	People directing 
•	Event organisation 
•	Ability to engage with large crowds 


Auscorp Amusement

Event Assistant 

Glen Waverley

Diploma of International Baccalaureate 

Wesley College

Part of the Year 10 Work Experience program.
 •	Engaged with children in grades Prep to 6 (ages 6-12) 
•	Aided the children in understanding tasks set by the teacher 
•	Assisted teaching in group activities 
•	Children supervision during recess and lunch breaks 
•	Out-of-class assistance in social situations 
•	Children safety in and out of class 



William Ruthven Primary School

Student Teacher Assistant 

William Ruthven Primary School, Merrilands Road, Reservoir VIC, Australia

Teresa Wong / Parttime - Sales Assistant

Sales Assistant

The Just Group

Progress

Skills