James Cook University 

Student Mentor

Patience

Leadership

Active listening

Teaching

Skill Assessment

Certificate - Student Mentor

Brisbane

Master of International Tourism and Hospitality Management/ Master of Business Administration

President of the Business Club

I am a passionate, proactive and sucess-focused hospitality and business Master/MBA student, with 4 years of experience in the hospitality industry and a keen interest in entrepreneurship. As I grew up in Europe, I am fluent in French, German and English. Hard work, dedication and a can-do attitude define my way of evolving in the professional world. 
Through my positive and driven mindset, I am able to motivate others, get things done efficiently and find creative solutions to problematic situations. 
If I had to choose one person, dead or alive, who I'd like to have dinner with, I would choose Emile Zola, a French author from the 19th century, who revolutionized the literary world and French society through his fabulous novels depicting the problems of society and the labour market in France in the 19th century. He stood up for his ideals and was vastly talented. Even during his exil due to his political views, he would stay strong whilst staying focused on his work in a humble and wisdom-filled way. 

- Developing and actioning initiatives of new programs and events for international students including Excel Masterclasses, Toastmaster Speechcraft workshops, Business conferences and Entrepreneur-/Intrapreneurship seminars, Business Incubation workshops and Industry visits. 
- Supporting the Business Club President in finding contractors to educate a multicultural postgraduate student cohort.

James Cook University

Vice-President of the JCUB Business Club

Academic Excellence Award

The TOEFL Test

Test of English as a Foreign Language

British Council

International English Language Testing System (IELTS)

Berlin

Bachelor of Science

University of Applied Sciences Europe

- Supported event organizers and the ZenJob Team through extensive hospitality knowledge to help them maintain high standards of guest service 
- Participated in events such as the Berlinale Film Festival and Friedrichstadt-Palast premieres, as well as corporate events for insurances, medical specialists and aerospace/defence & security professionals to create an enjoyable guest experience

Zenjob GmbH

On-Call Staff Member

- Tutored young students from ages 12-19 to help them maintain and improve their knowledge and skills
- Researched German course standards and course materials to conceptualize personalized tutoring plans & teaching methods
- Improved overall personal confidence, knowledge and skills of students in subjects such as French, German, English, Mathematics and Latin to ensure their great performance 

Persönliche Nachhilfe

Personal Tutor

Toastmasters International

Toastmasters Craft Program

- Ensured quality standards of baked goods and other offerings to maintain the Wiener Conditorei Caffehaus's good reputation and high quality standards
- Handling of cash and recording of cash accounts to ensure integrity
- Restocked shelves and showcases with current product offers and seasonal products to create customer awareness, ensure efficient product distribution and attract new clientele 

Wiener Conditorei Caffeehaus

Saleswoman

- Collected business documents, bills and receipts from all business members to ensure the integrity and completeness of monthly business financial reports
- Supported the marketing and finance team in their daily tasks to maintain the business's productivity and efficiency
- Analysed the advantages of hiring experienced workforce for start-ups and composed an extensive in-depth report

Laetitia Chaumeron / Certificate - Student Mentor

Student Mentor

James Cook University

Progress

Skills