Research and Insights Analyst
Deakin eSolutions
Melbourne VIC
• The aim of the project was to identify any underlying problems and provide solutions to them, which could in turn, improve the IT services provided to Deakin staff and Students, across the cloud and other campuses.
• Prioritise the problems and recommend solutions.
• Identify the potential new services that could be introduced.
• Segregate and analyse the data, acquired from the 2017 feedback su
Progress
Jul 2018 - Oct 2018
Skills
Communication
Presentation skills
Client Engagement
Business Analysis
team work
Framework
IBM SPSS
EXCEL
MS Office