Change Management

Australian Institute of Management

Managing Change

Facilitating Change

Effective Communication

Change Process

Change Principals

Creating Plans

Project Management

Agility

Organisational Planning

Strategy

Change Leadership

Change Agent

Change Champion

Change Communication

Readiness

Course - Change Management

Lean Six Sigma (Green Belt) - Theory Certification

University of Technology Sydney (UTS)

  Allara Learning

Certificate IV in Leadership & Management

I am a full time worker who is studying online part time. I have had the privilege to work in an industry I love that has allowed me to explore a multitude of professional possibilities. I have always been eager to push myself to continually learn and grow. With my current roles I was inspired by the managers and leaders within my organization who could not only share a clear vision for our future but allowed opportunities for others to be part of a transformative culture. I have developed myself with this industry to take on new roles and challenges every day. This drive and passion made me decide to return to university to pursue my Business degree. I have had opportunities to create, lead and manage projects which I thoroughly enjoyed and now plan to use the skills gain though my ongoing education to help support my goals to become an effective manager and inspirational leader. I hope to one day take on a role where I have the opportunity to seek out and develop talent within an industry and share my knowledge with other just as my team has done with me. 

Support Group F&B Manager & Service Delivery Manager. General Admin and accounting duties. Facilitate and manage F&B projects across three operational venues

DOOLEYS

Food & Beverage Administrator

Online

Bachelor of Business (Management)

Western Sydney University

Diploma in Leadership and Management

Allarah Training

Project Management Fundamentals

Odyssey Training

Manage and lead the front of house operational staff for the food and beverage department. Manage staff across cafes, bars and the bistro by allocating tasks, providing training and developing cross training. Communicate with the bock of house chef teams during services. Deal with customer complaints and maintain strong relationship with our members. 

Bistro Team Leader

Provide exceptional customer service for all member and guest of the club. Work across multiple club locations with different teams. Working across departments within food and beverage including bars, cafe, bistro and functions.  

Brittany McKenzie / Course - Change Management

Change Management

Australian Institute of Management

Progress

Skills