-Receive orders and serve customer requests completely in a timely manner
-Understand menu content, any menu changes, and promotional activities
-Set up cutleries and for breakfast, dinner, room service and banquet conference.
-Keep service area clean, tidy, and well-prepared


DOUBLE TREE BY HILTON 

Food and Beverage Attendant-Applied Training

Taking Orders

Table Service

Customer Service

Complaints Handling

Set Up

Internship - Food and Beverage Attendant-Applied Training

Melbourne, Australia

Master in International Hotel Management

Torrens University - Blue Mountains International Hotel Management School

Torrens University- Blue Mountains International Hotel Management School

Responsible Serving of Alcohol

As a postgraduate student of International Hotel Management at Blue Mountains International Hotel Management School- Torrens University, I am enthusiastic to join and work part-time in back-office (Revenue/Reservations/Sales) or operation team (F&B/ FO/ Housekeeping) in order to apply the theory of hotel management in Master Course to the real world as well as get used to the hospitality working environment in Australia.

Achievement: Close 3 one-year contracts within the first 2 months
-Mainly focus on selling for long-term guests
-Implement the sales plan to develop prospecting accounts
-Make sales call and conduct site inspection daily
-Take charge of sales for accommodation & banquet
-Propose and implement sales promotions

VINPEARL CONDOTEL RIVERFRONT DANANG

Sales Executive in Vinpearl Discovery Hotel Chain , Sales & Marketing

Pre-Opening & Opening Period:
-Prepare the full set of forms for sales
-Support to make Sales & Marketing Plan, SWOT and Rate Structure
-Implement the sales plan to develop prospecting accounts
-Make sales call and conduct site inspection daily
-Take charge of sales for accommodation, conference, banquet, MICE, Air Crews and Layover.
-Propose and implement sales promotions

DANANG GOLDEN BAY

Senior Sales Executive, Sales & Marketing

-Focus mainly on Accommodation Sales for hotel rooms and serviced apartments by daily sales call to establish new accounts and enhance the relationship with existing customers
-Broaden accounts in both Corporate and Travel Agent segments
-Take a good care of FIT & GIT bookings by coordinating closely with operation departments
-Work closely with Banquets, F&B Department for MICE groups &inquiries

NOVOTEL DANANG PREMIER HAN RIVER

-Contact and build new relationship with new potential customers
-Coordinate all internal and external duties to run golf groups & events
-Prepare contracts, articles and advertising designs for each event
-Support Membership and Events Manager to report weekly and monthly

Vy Nguyen / Internship - Food and Beverage Attendant-Applied Training

Food and Beverage Attendant-Applied Training

DOUBLE TREE BY HILTON

Progress

Skills