Lena Pham / Casual Work - Customer Experience Officer

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Customer Experience Officer

AIESEC

Melbourne Victoria

• Promote AIESEC global volunteer and exchange programs to RMIT students via sales activities such as making cold calls, pitching, conducting customer meetings, presenting, attending weekly stalls, writing follow-up emails,…and strive to reach KPIs • Assist exchange participants before, during and before their program by coordinating with the host entity, ensuring quality standards are met

Non-Profit Organization Management • 20 Hours / Week • In-House

Progress

Mar 2019 - Nov 2019

Skills

Client Meetings
Pitching
Marketing
community work
CRM
Public Speaking
Communication

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